Apprentice Pharmacy Assistant & Medicines Transporter- Nuchem Pharmacy - Dagenham

During your apprenticeship you will complete the following qualifications:

A Retail Level 2 Qualification combined with:
- 2 National Pharmacy Association Courses:
- Accredited Dispensing Assistant Course
- Delivering Medicines Safely and Effectively

Main Responsibilities:

Professionalism:
Read, ensure understanding and comply with Standard Operating Procedures (SOPs)
Dispense medication in a timely manner, as stated on prescriptions, maintaining accurate dispensing records and ensuring that the medication is accurately labelled to ensure medicines are correctly and safely supplied
Dispense Monitored Dosage Systems (MDS) / blister packs and complete the associated documentation as per the associated SOPs where required
Ensure the highest standards of professional service and care to our patients by offering informed advice on appropriate treatment of minor ailments and products and referring to the pharmacist when necessary
Fulfil your role as a pharmacy apprentice in all NHS or private pharmacy services provided by your pharmacy
Complete all NHS and other pharmacy service paperwork accurately and on time
Ensure that locum pharmacists are briefed in company SOPs
Undertake the training required by the company to fulfil your role effectively, and ensure a high degree of professionalism
Keep up to date with current pharmacy practice, new drugs and their uses
Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with the Data Protection Act (to be replaced with the General Data Protection Regulation (GDPR) from 25th May 2018)
Complete audits as requested by the company in a timely manner

Customer service:
Ensure that customers receive excellent service
Use the till system to serve customers and be able to complete sales transactions
Deal with customer complaints and dispensing errors promptly and efficiently in accordance with company policy
Develop and maintain good relationships with local surgeries, nursing homes, other healthcare professionals and local bodies

Housekeeping:
Ensure that the pharmacy always projects a professional image
Ensure that all areas within the pharmacy are clean, tidy and well organised with special attention to risk management guidelines
Ensure the floor is kept clean and free from hazards, e.g. boxes/totes
Follow all company Health & Safety procedures and policies and complete any associated training

Stock Control:
Ensure high standards of pharmacy stock management, reduce stock holding and ensure maximum profitability
Ensure all orders are checked off accurately, and stock stored with care
Ensure the date checking procedure is maintained and recorded
The above list is not exhaustive. You may be required to perform other duties, those deemed reasonable by your Manager.