Customer Service Advisor - Avery - Bourn View Care Home - Birmingham

  • Company: Avery - Bourn View
  • Location: Birmingham, B31 2FR
  • Type: Apprenticeship
  • Salary: £158.40 per week
  • Sector: Business, Administration, Finance and Law
  • Ref: VAC-01382
  • Application Deadline Date: 13/12/2022
  • Start Date: 01/01/2023
  • Positions Available: 1
  • Working Week: 16.5 Hours

Brief Description

Bourn View Care Home - Birmingham is currently recruiting for an enthusiastic, sales-orientated team player to join us as Customer Service Advisor.

Qualifications Required

Grade C in English and Maths GCSE is desirable, but not required.
To join us as Customer Service Advisor, it is essential that you have experience of a sales or sales support role, ideally within hospitality.

Personal Qualities

Polite
Professional manner
Display a commitment to self development
Establish good relationships with all visitors to the home
Exhibit a caring and friendly attitude towards the residents

Skills Required

Computer skills
Effective communication verbal and written.
Social media awareness essential
Have the ability to meet deadlines as required and prioritise workload
Effective interpersonal skills

Future Prospects

Excellent career development including formal training

Vacancy Detail

Qube Learning are working with The Princes Trust on a new Health Care Sector project for 16-30 year olds. This is designed to help young people into any role within the sector. If you are aged 16-30 and apply for this fantastic opportunity, you will automatically be invited onto the programme. You will receive tailored support and guidance to help you in your application. After receiving your application we will contact you to book you in for a short induction, explain more about the programme & role and how we can help you!

As Customer Service Advisor, you will support the home by providing a positive and welcoming image as the first point of contact, whether in person or by telephone, promoting the home to prospective new residents and their families, and undertaking various marketing and sales activities.
To join us as Customer Service Advisor, it is essential that you have experience of a sales or sales support role, ideally within hospitality.

Other Information

This post will require:
Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.
Proof of complete Covid-19 vaccination from the NHS.l

Ready to start your adventure?