Apprentice Customer Relations Administrator - KIKI Limited - Norwich

Company: KIKI Limited
Location: Aylsham, Norwich, NR11 6SZ
Type: Apprenticeship
Salary: £180.37 per week
Sector: Business, Administration, Finance and Law
Ref: VAC-01241
Application Deadline Date: 09/05/2023
Start Date: 29/12/2022
Positions Available: 2
Working Week: Monday to Friday 9:00am – 5:30pm (Hour’s unpaid lunch) (total 37.5 paid hours a week)

Brief Description

KIKI Limited is looking for a motivated and reliable individual to join their growing team as a Customer Service Apprentice. This is a great opportunity to kick start a career within this unique and exciting industry.

Qualifications Required

GCSE Grade C or above in Maths and English (or equivalent qualification)

Personal Qualities

Team player
Friendly and confident
Polite
Willingness to learn
Initiative

Skills Required

IT skills
Adaptability
Problem-solving
Communication
Ability to answer a telephone

Training to be Provided

Customer Service qualification including Functional Skills in Maths and English if required

Future Prospects

We take continuous professional development seriously and we are committed to ensure each individual performs at their best and develops their potential for future roles.
A successful candidate can expect potential future employment upon completion of this Apprenticeship.
This Apprenticeship provides an excellent opportunity for a committed, hardworking and enthusiastic individual and effectively could provide the foundations of a long term career within the organisation.

Vacancy Detail

As part of this Apprenticeship you will be enrolled on to the Level 2 Customer Service training programme,

You will be supported by your employer and by your training provider whereby you will be given a dedicated Skills Tutor who will visit you on a 4 – 6 weekly basis and deliver a bespoke teaching and learning session as well as coach and give feedback also support you with your evidence collation.

The programme will last around 15 months and at the end you will complete an end point assessment.

As a Customer Service Apprentice you will be working within the KIKI Health office developing core skills in dealing with customer orders and queries, working with and liaising with key member of the team (and other key people across the business) to gain these skills; Learn the companies order process and communicate with customers and business partners.

Other Information

Candidate must be able to get to work, public transport routes are available into Aylsham near to the site.
Must be willing to undertake and successfully complete minimum Level 2 Apprenticeship within the 15 month contract of employment.